Welcome to STM Cooling and Heating Ltd. By using our services, you agree to the following terms and conditions. Please read them carefully. 1. Services Provided STM Cooling and Heating Ltd. provides professional installation, repair, and maintenance services for heating, cooling, and plumbing systems, including furnaces, air conditioners, heat pumps, water heaters, and water softeners. We guarantee high-quality service and customer satisfaction as outlined in our service agreements. 2. Service Agreement Our service agreements are legally binding. By requesting our services, you agree to the terms provided in our contracts, including the scope of work, pricing, and payment terms. Any changes to the services requested may result in an adjustment to the cost. 3. Pricing and Payment All pricing is subject to change. A full estimate will be provided before services are rendered. Payments are due upon completion of services unless otherwise agreed upon in a signed contract. Late payments may incur additional fees. 4. Warranties and Guarantees STM Cooling and Heating Ltd. offers a 100% satisfaction guarantee for a period of one year from the service date. Warranty details are available upon request and may vary based on the type of service provided. 5. Customer Responsibilities You are responsible for ensuring that all required information regarding your heating, cooling, and plumbing systems is provided to us. You must also ensure that access to the service areas is clear and safe for our technicians. 6. Limitation of Liability STM Cooling and Heating Ltd. is not responsible for damages resulting from the failure to follow recommended maintenance schedules or improper use of installed equipment. We will not be liable for indirect, incidental, or consequential damages arising from any service or installation. 7. Privacy Policy We value your privacy and are committed to protecting your personal information. For more details, please refer to our Privacy Policy [link to Privacy Policy]. 8. Governing Law These Terms & Conditions are governed by the laws of the province of [Insert Province] and the country of Canada. Any disputes arising from the use of our services will be resolved in the courts of [Insert Jurisdiction]. 9. Changes to Terms STM Cooling and Heating Ltd. reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with the updated effective date. For more information or inquiries, please contact us at contact@stm-services.com .